These terms and conditions establish the broad principles that govern our professional relationship with clients. A separate engagement letter will outline specific arrangements for individual assignments.
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These terms and conditions, engagement letters, and service schedules are governed by UK law. Both parties consent to the exclusive jurisdiction of UK courts for any claims or disputes arising from these agreements, with the right to challenge jurisdiction permanently waived.
Bloom Financials Ltd is an ACCA-registered firm of Chartered Certified Accountants, offering professional accounting services within this regulated framework.
We provide services with reasonable skill and care. While we strive to meet specified timelines, they are estimates, not guarantees. Our services exclude the following:
Documents and returns submitted on behalf of clients rely solely on information provided by the client. We may act as your agent in certain matters based on written instructions. However, if client obligations are not met, Bloom Financials cannot guarantee submission of documents and bears no liability for associated losses. This arrangement establishes a business-to-business relationship, and consumer contract regulations do not apply.
As required under UK anti-money laundering laws, we must verify clients’ identities before commencing work. Client funds, if held, will be managed separately in accordance with ACCA Client Monies Rules and refunded when no longer required. Unclaimed funds may be donated to charity after five years or in cases of business closure.
From time to time, Bloom Financials may receive commissions related to certain transactions. Clients will be informed of any such benefits, which will not affect our standard fees.
Charges are based on time, expertise, and responsibility level, with rates of £20 per hour for accounting and associate work unless otherwise agreed. Estimates are non-binding unless explicitly stated. Fixed fees may be quoted for specific services, valid for 30 days, and reassessed annually. If additional work arises from incomplete client records or other unforeseen circumstances, fees will be adjusted accordingly, with client approval sought prior to proceeding.
Additional charges apply for extra services outside the original scope. Monthly standing orders or direct debits are encouraged for payment, with non-refundable monthly payments covering year-end accounts. Late payments incur interest, and in cases of non-payment, services may be suspended.
Clients are responsible for providing complete and accurate information to ensure compliant submissions. Relevant documentation and financial records should be sent to us promptly. Additionally, clients must notify us of any significant changes that may impact their financial or legal obligations.
We maintain strict confidentiality, disclosing client information only as required by law or regulatory bodies. Information shared with subcontractors remains protected under our privacy obligations.
In cases where a conflict of interest arises, we will take appropriate measures to protect client interests. If necessary, we may discontinue services where a conflict cannot be resolved equitably.
Any advice intended for reliance will be confirmed in writing upon request.
Our advice and documents are for client use only unless otherwise agreed. We assume no liability for third-party reliance.
If services are terminated, Bloom Financials will confirm in writing, and any outstanding fees or client information will be addressed appropriately.
We use electronic communication, including email, and clients are responsible for keeping contact details updated. Data protection regulations are strictly followed, with client information managed securely as required by GDPR.
Bloom Financials adheres to ACCA standards and ethical guidelines. In case of a fee dispute, ACCA’s arbitration service is available.
Our liability is limited to losses due to intentional misconduct or negligence, and we are not responsible for losses resulting from incomplete or inaccurate information provided by the client.
Records and documentation are retained for up to seven years unless otherwise requested by the client. Legal retention periods vary based on entity type.
